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Return Policy

Merchandise may be returned within 15 days of purchase.

Please contact us at returns@cocojullion.com with your order number for a return authorization form and address.

Any items you wish to return must be unworn in their original state with any tags, cards or packaging included.

Shipping and handling charges are non-refundable and shipping fees associated with the return are the responsibility of the buyer.

No refunds will be given for damaged merchandise unless previously arranged with customer service.

Due to hygienic purposes all earrings or jewellery sets including earring are not returnable.

All sale items are final sale.

If an item goes on sale within 15 days of purchase we can offer a price adjustment if notified by the customer. Please contact us at customerservice@cocojullion.com if this occurs.

Returns or price adjustments will be credited back to the original form of payment.

All items are inspected upon delivery to cocojullion.com, but if for any reason you find an item defective upon delivery please contact us immediately at customerservice@cocojullion.com and enter "defective merchandise" in the subject line.